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The following are “Frequently Asked Questions” about VersaClic® luxury rigid vinyl planks.  We hope that you find our answers and information helpful.  If you don’t find the answers to your questions, please send us your question through our CONTACT US page or call or email us at: info@innovfloor.com
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  • What are the STC and IIC acoustical ratings for my VersaClic floor? Go to the ACOUSTICS page for all acoustical information.
  • My condo association requires a certain acoustic performance, will VersaClic floors meet their requirements?  Yes, go to the ACOUSTICS page for all acoustical information.
  • Are VersaClic® floors VOC free (volatile organic compound free)? Yes.
  • Do VersaClic® floors emit any formaldehyde?  All VersaClic products are 100% formaldehyde-free and meet and exceed the health and safety standards for Canada, USA & Europe.
  • What certifications do VersaClic® floors carry?  GreenGuard® Gold, FloorScore® & Carb-2.
  • Where can I buy VersaClic® floors?  VersaClic floors are exclusive to Costco Canada.
  • Are other colours of VersaClic® available? Yes, they will be available by the end of 2021.
  • Are colour coordinating moulding type accessories available? Yes, click on the MOULDINGS page for further information and where to buy them. 
  • Can I install my VersaClic® floor over an in-floor radiant heating system?  Yes, two general types of systems are approved: 
    • Circulating warm water 
    • Imbedded (in cement) electric systems.  
    • The system temperature must not exceed 28°C or 82°F.
  • Are VersaClic® floors waterproof?  Yes, 100%.  Simply wipe up any spills with an absorbent cloth.
  • Can I install VersaClic® floors in an unheated cottage or 3 season room?  Yes, VersaClic floors are unaffected by low temperatures.
  • What kind of finish is on VersaClic® floors?  VersaClic floors are finished with a DurAlOx®SupperMatt UV cured poly urethane finish that contains Aluminum Oxide for enhanced scratch and wear resistance.
  • Can I repair my floor if I scratch it?  Yes, scratches can be minimized by one of the following methods:
  • Can I install VersaClic® floors outside?  No, VersaClic floors are only intended for indoor installations.
  • What should I use to clean and maintain my VersaClic floor?  Use a “hardwood or vinyl floor cleaner” such as BONA® or SWIFFER® brand or similar “non-surfactant type floor cleaner.   Avoid using other types of floor cleaning products, as many will leave a residual film on the floor that will leave a dull finish.
  • Can I install my VersaClic® floor over top of preexisting hardwood, laminate, vinyl, tile or stone floors?  Yes, however, the existing floor must be smooth and flat.  If you are installing over top of tile or stone, you do not need to fill the grout lines.  Any broken tiles should be glued or patched.  Follow the steps and requirements noted in the installation guide.
  • Can I install my VersaClic® floor in commercial or office environment?  Yes, they are approved for installation in light commercial and office applications.  The floor must be glued down since the traffic volume and performance demands of the floor are more intensive.
  • Can I glue-down my VersaClic® floor?  Yes, follow the steps below:  
    • Follow all the requirements noted in the installation guide.
    • The floor must be glued directly to the wooden sub-floor (plywood or OSB) or concrete.
    • Use one of the following approved vinyl floor adhesives and follow all of their instructions: 
      • MAPEI ECO-360: 
      • MAPEI Ultrabond ECO 810: 
      • TAYLOR 2091 Tuff-Grip: 
      • TAYLOR MS+ Resilient: 
      • DRITAC 5000 Firm Set: 
      • DRITAC ECO-5500: 
      • TEC Vinyl Composition Tile Adhesive #7047495023
  • Can I install my kitchen cabinets and island over top of my VersaClic floor?  No, leave a 10mm (3/8”) expansion gap around all walls, cabinets, islands and other vertical surfaces.
  • Can I install my refrigerator or other appliances over top of my VersaClic floor?  We do not recommend this since the floor needs to be able to expand or contract slightly with seasonal temperature changes.  Install the floor up to the front support legs/feet of the appliance.
  • Can I install my VersaClic floor over top of a second under-pad?  No, using a second under-pad will cause excessive deflection and movement of the floor that will cause damage to the locking system that can ultimately cause the profiles to break.  Using a second under-pad can also cause the planks to become unlocked, causing gaps in the floor.
  • In basement installations, can I install my VersaClic floor over top of a “dimpled membrane” like DMX® or similar?  No, these types of membranes cause excessive deflection and movement of the floor that will cause damage to the locking system that can ultimately cause the profiles to break.  These membranes can also cause the planks to become unlocked, causing gaps in the floor.
  • In basement installations, can I install my VersaClic floor over top of a rigid sub-floor panel with a dimpled membrane like DriCore®, Barricade®, INSULFLOOR® or similar?  Yes, follow all recommendations in the VersaClic installation guide, as well as the installation guide of the panel manufacturer.